At MohyQ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
A. Personal Information
When you register, place an order, or contact us, we may collect the following information:
- Full Name
- Email Address
- Shipping and Billing Address
- Phone Number
- Payment Details (processed securely via third-party payment gateways)
B. Non-Personal Information
We may also collect non-identifiable information such as:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on the website
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including:
- Processing and fulfilling orders
- Providing shipping and delivery updates
- Responding to customer service inquiries
- Sending promotional offers and updates (only with customer consent)
- Improving website functionality, layout, and security
3. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings; however, some website features may not function properly.
4. Data Security
We implement appropriate security measures, including SSL encryption and secure payment gateways, to protect your personal and financial information. Payment details are processed securely by trusted third-party providers and are not stored on our servers.
5. Sharing of Information
We do not sell, trade, or rent personal information to third parties. Limited information may be shared with trusted service providers such as:
- Payment processors
- Courier and logistics partners
- Website analytics services
All partners are required to maintain confidentiality and data protection standards.
6. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at:
Email: admin@mohyq.com
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Information
For any privacy-related concerns or questions, please contact:
Email: admin@mohyq.com
Website: www.mohyq.com
